This is how the Egg is reupholstered: - When you order a reupholstery, we make sure to contact you as soon as possible regarding delivery / collection. We offer free pick-up on the ground floor in Denmark - When we get your Egg home, we check their quality to make sure they are suitable for padding. This involves checking whether the chairs have a hard back and that they do not have other defects that can affect the upholstery. - The Egg is fitted with new foam and padded with the selected leather, according to exactly the same methods as with Fritz Hansen, with hand sewing. - When your Egg is finished, we will contact you regarding delivery. We provide a 2-year guarantee on our upholstery.